faq:startup-crash

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HippoEDIT crashes at startup after installing updates

Normally this shall not happen. But if it is happened, try:

  1. Install newest MFC libraries: uninstall the editor (not full uninstall), install Microsoft redistributable modules for VS 2005 and re-install HippoEDIT. For x32 versions you need vcredist_x86.EXE for x64 vcredist_x64.EXE.
  2. Call HippoEDIT with –init flag to clean up cache files. cmd.exe hippoedit.exe –init
  3. Do full uninstall (including user settings), and FULL reinstall.

If does not help, try to locate the issue

  1. Do full uninstall of the x86/x64 version (including user data)
  2. Check installation directory C:\Program Files\HippoEDIT if something has been left. If yes, note what is left, delete folder C:\Program Files (x86)\HippoEDIT (or C:\Program Files\HippoEDIT for x64 or on x86 system) and install x86/x64 in Full configuration.
  3. If after that x86/x64 still crashes, try to delete plugins dlls one by one → C:\Program Files\HippoEDIT\plugins
  4. If even after deleting all plugins it crashes on start up, download Dependency Walker and open C:\Program Files\HippoEDIT\hippoedit.exe with it and check if some required dlls are missing.