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faq:startup-crash [2018/04/13 12:35] adminfaq:startup-crash [2021/01/28 23:06] (current) admin
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   - Do full uninstall of the x86/x64 version (including user data)   - Do full uninstall of the x86/x64 version (including user data)
   - Check [[options:installation-directory|Installation Directory]], if something has been left. If yes, note what is left (and send this info to supportbox), delete [[options:installation-directory|Installation Directory]].   - Check [[options:installation-directory|Installation Directory]], if something has been left. If yes, note what is left (and send this info to supportbox), delete [[options:installation-directory|Installation Directory]].
-  - Install HippoEDIT x86/x64 in the **Full** configuration: if you install on top of an older version, and configuration of installer has been changed, you can get //Custom// configuration automatically selected and not all modules will be installed. +  - Install HippoEDIT x86/x64 in the **Full** configuration: if you install on top of an older version, and the configuration of the installer has been changed, you can get //Custom// configuration automatically selected and not all modules will be installed. 
   - If after fresh installation application still crashes, try to delete plugins DLLs one by one in %[[options:installation-directory|Installation Directory]]%\plugins   - If after fresh installation application still crashes, try to delete plugins DLLs one by one in %[[options:installation-directory|Installation Directory]]%\plugins
   - If even after deleting all plugins application still crashes on startup, download [[http://www.dependencywalker.com/|Dependency Walker]] and open %[[options:installation-directory|Installation Directory]]%\hippoedit.exe with it and check if some required DLLs are missing. //Dependency walker// will show missing dependency in the log.   - If even after deleting all plugins application still crashes on startup, download [[http://www.dependencywalker.com/|Dependency Walker]] and open %[[options:installation-directory|Installation Directory]]%\hippoedit.exe with it and check if some required DLLs are missing. //Dependency walker// will show missing dependency in the log.
  
 ===== HippoEDIT 2.00 ===== ===== HippoEDIT 2.00 =====
-If you tried HippoEDIT, 2.00 you need another set of redistributables, as it build with Visual Studio 2015+If you tried HippoEDIT, 2.00 you need another set of redistributables, as it builds with Visual Studio 2019
-They can be found on [[https://www.microsoft.com/en-us/download/details.aspx?id=48145|Microsoft site]] - take version passing to your HippoEDIT architecture (x86 or x64). +They can be found on [[https://visualstudio.microsoft.com/downloads/|Microsoft site]] - take version passing to your HippoEDIT architecture (x86 or x64). 
 +{{:faq:ms_redist.png|}} 
 + 
 +Or you can use these direct links: 
 +  * [[https://aka.ms/vs/16/release/VC_redist.x86.exe|For HippoEDIT x86]] 
 +  * [[https://aka.ms/vs/16/release/VC_redist.x64.exe|For HippoEDIT x64]]