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faq:startup-crash [2018/06/21 11:53] – [HippoEDIT 2.00] admin | faq:startup-crash [2021/01/28 23:06] (current) – admin |
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- Do full uninstall of the x86/x64 version (including user data) | - Do full uninstall of the x86/x64 version (including user data) |
- Check [[options:installation-directory|Installation Directory]], if something has been left. If yes, note what is left (and send this info to supportbox), delete [[options:installation-directory|Installation Directory]]. | - Check [[options:installation-directory|Installation Directory]], if something has been left. If yes, note what is left (and send this info to supportbox), delete [[options:installation-directory|Installation Directory]]. |
- Install HippoEDIT x86/x64 in the **Full** configuration: if you install on top of an older version, and configuration of installer has been changed, you can get //Custom// configuration automatically selected and not all modules will be installed. | - Install HippoEDIT x86/x64 in the **Full** configuration: if you install on top of an older version, and the configuration of the installer has been changed, you can get //Custom// configuration automatically selected and not all modules will be installed. |
- If after fresh installation application still crashes, try to delete plugins DLLs one by one in %[[options:installation-directory|Installation Directory]]%\plugins | - If after fresh installation application still crashes, try to delete plugins DLLs one by one in %[[options:installation-directory|Installation Directory]]%\plugins |
- If even after deleting all plugins application still crashes on startup, download [[http://www.dependencywalker.com/|Dependency Walker]] and open %[[options:installation-directory|Installation Directory]]%\hippoedit.exe with it and check if some required DLLs are missing. //Dependency walker// will show missing dependency in the log. | - If even after deleting all plugins application still crashes on startup, download [[http://www.dependencywalker.com/|Dependency Walker]] and open %[[options:installation-directory|Installation Directory]]%\hippoedit.exe with it and check if some required DLLs are missing. //Dependency walker// will show missing dependency in the log. |
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===== HippoEDIT 2.00 ===== | ===== HippoEDIT 2.00 ===== |
If you tried HippoEDIT, 2.00 you need another set of redistributables, as it build with Visual Studio 2017. | If you tried HippoEDIT, 2.00 you need another set of redistributables, as it builds with Visual Studio 2019. |
They can be found on [[https://visualstudio.microsoft.com/downloads/|Microsoft site]] - take version passing to your HippoEDIT architecture (x86 or x64). | They can be found on [[https://visualstudio.microsoft.com/downloads/|Microsoft site]] - take version passing to your HippoEDIT architecture (x86 or x64). |
{{:faq:ms_redist.png|}} | {{:faq:ms_redist.png|}} |
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Or you can use these direct links: | Or you can use these direct links: |
* [[https://aka.ms/vs/15/release/VC_redist.x86.exe|For HippoEDIT x86]] | * [[https://aka.ms/vs/16/release/VC_redist.x86.exe|For HippoEDIT x86]] |
* [[https://aka.ms/vs/15/release/VC_redist.x64.exe|For HippoEDIT x64]] | * [[https://aka.ms/vs/16/release/VC_redist.x64.exe|For HippoEDIT x64]] |