====== HippoEDIT crashes at startup after installing updates ====== Normally, this shall not happen. But if it happens, try: - Install the newest MFC libraries: uninstall the editor (not a full uninstall), install [[https://www.microsoft.com/en-us/download/details.aspx?id=26347|Microsoft redistributable modules for VS 2005]] and reinstall HippoEDIT. * For HippoEDIT 1.6x x64, install Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update and choose vcredist_x64.exe. * For HippoEDIT 1.6x x86, choose vcredist_x86.exe. - Call HippoEDIT with the --init flag to clean up cache files. cmd.exe hippoedit.exe --init - Do a full uninstall (including user settings) and a FULL reinstall. ===== If it does not help, try to locate the issue ===== - Do full uninstall of the x86/x64 version (including user data) - Check [[options:installation-directory|Installation Directory]], if something has been left. If yes, note what is left (and send this info to supportbox), delete [[options:installation-directory|Installation Directory]]. - Install HippoEDIT x86/x64 in the **Full** configuration: if you install on top of an older version, and the configuration of the installer has been changed, you can get //Custom// configuration automatically selected, and not all modules will be installed. - If after fresh installation the application still crashes, try to delete plugins DLLs one by one in %[[options:installation-directory|Installation Directory]]%\plugins - If even after deleting all plugins the application still crashes on startup, download [[http://www.dependencywalker.com/|Dependency Walker]] and open %[[options:installation-directory|Installation Directory]]%\hippoedit.exe with it and check if some required DLLs are missing. //Dependency walker// will show missing dependencies in the log. ===== HippoEDIT 2.00 ===== If you tried HippoEDIT 2.00, you need another set of redistributables, as it builds with Visual Studio 2019. They can be found on [[https://visualstudio.microsoft.com/downloads/|Microsoft site]] - take the version passing to your HippoEDIT architecture (x86 or x64). {{:faq:ms_redist.png|}} Or you can use these direct links: * [[https://aka.ms/vs/16/release/VC_redist.x86.exe|For HippoEDIT x86]] * [[https://aka.ms/vs/16/release/VC_redist.x64.exe|For HippoEDIT x64]]